Posted By Amanda Collins on December 18, 2009

Even Mark doesn’t regard himself as a salesperson. That says a lot for someone who possesses the depth of experience in sales that Mark has. Instead, Mark lets his customers know that he provides solutions. He works with customers as a trusted partner, gaining insight into the challenges they’re facing so that he can devise answers using the products and services in his “bag of tricks” to add value and revenue opportunity to those he serves.

Mark has worked with some heavy hitters, Mitel and Intel among them. He has played an active role in creating opportunities, both for clients and the company, through business analysis and strategic planning. While some people are content to have an employee mindset, Mark is able to call on his entrepreneurial spirit to ensure that projects get completed when they’re supposed to at a quality level that exceeds expectations. A customer service advocate, he makes himself available during consultations, midway through implementations, and post-sales. Calling on acquired technical abilities, Mark is able to troubleshoot issues before and as they arise to mitigate further complications. His dedication has been recognized time and again by his customers and managers.

The best compliment a sales professional can receive is for his honesty – and this is where Mark excels. He once told a hard-to-reach potential customer that he would only call on him when there was something of value to offer. Following through on that promise, Mark soon gained a new client for his company.

Mark is a talented solutions consultant who lends a higher level of service to each interaction. Just don’t call him a salesperson.

Want to get in touch with Mark about opportunities in your organization? E-mail me and I’ll connect you.

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Category: job search, resumes
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